Legal
Last updated September 23, 2026
OnDeck is a platform designed to help students discover internships, volunteer opportunities, and educational programs. Protecting your privacy matters to us. This Privacy Policy explains what information we collect, how and why we use it, how long we keep it, and the choices you have regarding your data.
If you are looking for a shorter, plain language explanation, you can review the Student Privacy Summary.
We collect information in a few different ways, depending on how you use the platform.
When you create an account using Google sign in, we receive basic account information such as your name, email address, and profile photo. This information is used to identify you and create your OnDeck account.
You may choose to provide additional profile information, including your school, graduation year, interests, and opportunity preferences. This information helps us tailor recommendations and improve relevance.
If you complete setup questions, those preference answers are stored and used to rank opportunities.
We also collect usage information, such as pages you view, features you interact with, and actions you take on the site. This helps us understand how the platform is used and where it can be improved.
Certain technical information is collected automatically, including browser type, device information, and general location data such as country or region. This information is required to operate the service securely and reliably.
We use local storage on your device to save things like session state and bookmarked opportunities. This data stays on your device and helps the app function smoothly.
We collect and use information for specific, limited purposes.
OnDeck uses automated systems to suggest opportunities based on the information you choose to provide, such as interests, school level, and preferences. These systems help rank and surface opportunities but do not make decisions about you, your eligibility, or your outcomes. No automated system produces legal, academic, or employment decisions.
We record first-party page views (path, referrer, and country) without storing emails or raw browser user-agent strings. After you accept cookies, we may also load Google Analytics and Contentsquare to understand how the site is used. IP addresses in Google Analytics are anonymized, Google Signals is disabled, and ad personalization is turned off. We do not use remarketing, advertising profiles, or cross site tracking for ads.
We rely on a small number of trusted service providers to operate OnDeck.
These providers only process data as needed to provide their services to OnDeck and are not permitted to sell or use your data for their own purposes.
We do not sell personal data.
We retain personal information for as long as your account remains active. You can delete your account at any time from the Profile page. When you delete your account, your data is removed from the live system immediately. Backup systems are cleared within 30 days.
If you contact us to request deletion or correction of data, we will respond as promptly as possible.
OnDeck is intended for users aged 13 and older. We ask for age before Google sign-in so we do not collect account data from children under 13. If you are 13-17, we show a parent/guardian note. We do not collect parent contact information and we do not run a questionnaire.
Parents or guardians who believe that a child has created an account without appropriate permission should contact us, and we will take steps to investigate and remove the account if necessary.
If you have questions, concerns, or requests related to privacy or data handling, you can contact us at support@ondeck.cc.
